FAQ
Goods generally can be signed by the University mail room, and will be kept there until you collect them or we can deliver directly to your residence for you to sign for.
We Use Royal Mail’s Signed & Tracked Service To Ensure Your Order Reaches You on Time & Securely.
Before your order leaves the warehouse, it will be securely packed and checked to ensure all items are sent correctly. Missing or damaged items are highly unlikely. In case of a problem, please notify us within 7 days of receiving your order and we will sort out a solution for you. You can contact us via our contact form on the ‘Contact Us’ page or on our email support@studentklick.co.uk
All of our electrical items have a manufacturer's guarantee. Provided that they are faulty and not been damaged, all items can be returned to us and we will happily send you a replacement or a full refund.
Here at StudentKlick we are pleased to accept PayPal, MasterCard, Visa, Visa Debit, Electron, Maestro cards and American Express.
Simply send us an e-mail informing us exactly what you want and we will contact our numerous suppliers to get you the product and best price!
You can contact us by email at support@studentklick.co.uk or via the contacts section on the website. We will respond to all complaints within 24 hours.